*As we enter yet another lockdown due to COVID-19, from Friday August 6 until further notice NO clients will be allowed in clinic. Please call the clinic upon arrival on 9314 8945, a nurse will come and get your pet as soon as the vet is ready. We are going back to phone consults so please have your phone ready and do not leave the vicinity of the clinic unless it is to go back to your car. Please remember to wear your mask and to check in using the QR codes available at the clinic.
During this time we prefer no cash payments.
We appreciate your co-operation and please be respectful regardless of your views during these current protocols as we try to ensure the health and safety of all so we can continue to provide care for your pets.
If you require medications or food, PLEASE PLAN ON AT LEAST A MONTH’S WORTH. Please call ahead and we will arrange to meet you outside with your requirements. Please call 9314 8945 when you arrive.
PLEASE DO NOT OPEN THE DOOR TO THE CLINIC. CALL FIRST.
If you are in isolation, please email us with photos or videos of your pets condition, and we will see what we can do.
If anyone has travelled overseas within the last 14 days, or who is feeling unwell with cold or flu-like symptoms, ease refrain from coming into our clinic and instead call us to discuss their pet’s health.
Anyone who has been in direct contact with a confirmed COVID-19 case needs to call ahead to discuss their pet’s visit. We will ask that another person brings your pet to see us.
We have also had some queries about pets and COVID-19 we would like to address:
There is currently no evidence to suggest that dogs and cats can spread COVID-19 or that they can become sick from it.
The primary source of transmission of COVID-19 remains human-to-human contact, which is why handwashing is one of the best ways to protect yourself and your family from getting sick.
Cats and dogs do have their own form of coronavirus, but it cannot be transmitted to humans.
You should, however, always wash your hands before and after handling your pets or their food, which can help other pet-related illness from spreading